Your Privacy Matters To Us

1. Who We Are

Jenkies Joint ("we", "us", "our") is a family-owned coffee shop, bakery, and laundromat located at 368 Pine Street, Orbisonia, Pennsylvania 17243. We’re registered in the Commonwealth of Pennsylvania, and this policy applies to information collected through our website (jenkiesjoint.com), our physical premises, our email correspondence, and our catering services.

The data controller for the purposes of the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) is Jenkies Joint LLC. You can contact us at any time using the details in section 14.

2. Information We Collect

We collect only the information we need to serve you well. Broadly:

2.1 Information you give us directly

• Contact details: name, email address, phone number when you use the contact form, subscribe to our newsletter, or book catering.
• Communication content: the text of the messages you send us, feedback about your visit, and any attachments.
• Order details: your food and drink preferences, dietary restrictions, delivery address (catering only), and event date/time.
• Payment information: for in-store purchases, we accept cash, credit/debit cards, and mobile wallets. Card data is processed directly by our payment provider (Square) — we never see or store your full card number.

2.2 Information we collect automatically

• Device & browser info: IP address, browser type, operating system, screen resolution — used solely to make sure the site displays correctly.
• Usage data: pages you visited, time on page, referring website. We keep this in aggregate form only.
• Local storage: we may store non-identifying preferences (e.g. dismissed banners, saved menu tabs) in your browser’s local storage. These stay on your device and are never sent to us.

2.3 Information we receive from third parties

When you connect through social media (e.g. Facebook Messenger), we receive your public profile name and message content. When you use a gift card or subscription that was purchased for you, we receive the purchaser’s name (but not their contact details).

3. How We Use Your Information

We use your information to:

• Respond to your inquiries, prepare catering quotes, and confirm reservations.
• Process and deliver your orders (in-store and catering).
• Send you newsletters, daily specials, and event updates — but only if you’ve subscribed. You can unsubscribe from any newsletter with one click.
• Improve our menu, service, and website based on aggregate feedback and usage patterns.
• Meet legal, regulatory, and accounting obligations (tax records, food-safety documentation, etc.).
• Prevent fraud, protect our customers, and enforce our terms of service.

We do not sell your personal information, and we never will. We do not share it with data brokers, and we do not use it to build advertising profiles.

4. Legal Bases For Processing (GDPR)

If you are a resident of the European Economic Area (EEA), the United Kingdom, or Switzerland, we rely on the following legal bases:

• Contract: to fulfill catering orders and reservations you’ve placed with us.
• Consent: for newsletter subscriptions and optional communications. You can withdraw consent at any time.
• Legitimate interest: to improve our services, prevent fraud, and communicate operational updates (e.g. changed hours).
• Legal obligation: to comply with tax, employment, and food-safety law.

5. Cookies & Similar Technologies

Our website uses minimal cookies and browser storage. We do not use third-party advertising trackers.

5.1 Strictly necessary

These are essential for the site to function — for example, remembering your dismissed cookie banner or saved menu tab. You cannot opt out of these; they store no identifying data.

5.2 Analytics

We may use privacy-respecting analytics (aggregated visit counts by page, no individual tracking) to understand what’s useful on the site. We do not use Google Analytics or similar cross-site trackers.

5.3 Embedded content

Some pages embed a Google Maps location map. Google may set its own cookies when the map loads; please review Google’s privacy policy for details.

5.4 Managing cookies

You can clear cookies at any time in your browser’s settings. Doing so will not affect your ability to visit the site, though some preferences may reset.

6. How We Share Information

We share your information only with:

• Service providers who help us operate the business — our website host, our payment processor (Square), our email delivery service (Mailchimp), and our accounting service. These providers are contractually bound to use the information only for the purpose we specify.
• Law enforcement or government agencies if we’re required to by valid legal process (subpoena, court order), or if we believe in good faith that disclosure is necessary to prevent harm.
• Successors in the event of a merger, acquisition, or sale of our business. If this ever happens, we’ll notify you and give you the opportunity to opt out.

7. Data Retention

We keep your information only as long as we need it:

• Contact-form messages: 2 years, then automatically deleted.
• Catering records: 7 years (for tax and warranty purposes).
• Newsletter subscriptions: until you unsubscribe.
• Payment records: 7 years, as required by tax law.
• Website usage data: 12 months in aggregate form.

8. Data Security

We take reasonable technical and organizational measures to protect your data. Our website uses HTTPS encryption; our payment processing is PCI-DSS compliant; and access to our customer records is restricted to the two owners (Eric and Amanda) and our accountant. We review our security practices annually.

No system is 100% secure, but if a breach ever affects your personal information, we will notify you within 72 hours where required by law.

9. Your Rights

Depending on where you live, you have some or all of the following rights:

• Access: ask for a copy of the personal information we hold about you.
• Correction: ask us to fix inaccurate or incomplete information.
• Deletion: ask us to delete your personal information (subject to legal retention requirements).
• Restriction: ask us to pause processing while a concern is being investigated.
• Portability: receive your information in a machine-readable format.
• Objection: object to specific uses of your information.
• Non-discrimination (California): we won’t treat you differently for exercising any of these rights.
• Complaint: lodge a complaint with a supervisory authority (e.g. your state attorney general or EU data protection authority).

To exercise any of these rights, email us at [email protected] with "Privacy Request" in the subject line. We’ll respond within 30 days.

10. International Transfers

Our servers are located in the United States. If you’re contacting us from outside the U.S., your information will be transferred to and processed in the U.S., which may have different data protection laws than your country. Where required, we rely on Standard Contractual Clauses as our transfer safeguard.

11. Children’s Privacy

Our services are directed at adults. We don’t knowingly collect personal information from children under 13 (or under 16 in the EEA). If you believe a child has provided us with personal information, please contact us and we’ll delete it promptly.

12. Third-Party Links

Our site links to Facebook, Instagram, Google Maps, and occasionally to partner businesses (Paul Family Farms, Wise County Biscuits). We’re not responsible for those sites’ privacy practices — please review their policies directly.

13. Changes To This Policy

We may update this policy from time to time. When we make material changes, we’ll post a notice at the top of this page and, where feasible, email newsletter subscribers. The "last updated" date at the top always reflects the most recent version.

14. Contact Us

Questions about this policy or your data? Reach us at:

• Email: [email protected]
• Mail: Jenkies Joint · 368 Pine Street · Orbisonia, PA 17243 · United States
• Attention: Amanda Jenkins, Data Officer